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Burnout to brilliance takes Refreshing Leadership

Elevate your team from exhausted to exhilarated with a tailored system - delivered via high-impact training for people leaders or bespoke coaching packages.

* let's gooo! *
"The result has been a noticeable cultural shift. Team members are embedding the new practice model with genuine ownership."
Megan McAlpine
Deputy CEO
Carers Victoria
"Tailored coaching enabled us to better leverage our unique leadership styles and strengths."
Alex Findlay
Manager, Transitions
Parkville College
"Exceeded expectations in all areas - the direct coaching, the intensive training, the evidence-based model."
Bryn Williams
Manager, Consumer Partnerships
Uniting Vic Tas
"The Carers Australia team loved working with Nick."
Annabel Reid
CEO
Carers Australia
"As a coach and facilitator, Nick brings warmth, empathy and a strengths-based perspective that enables people to feel safe.”
Mathew Lundgren
Executive Director, Early Learning Operations and Monitoring
Department of Education
“The steadfast positivity and honesty that Nick brings to each coaching session is powerful. He strikes at critical questions like a laser, listens intently, then elevates your ideas into real action.”
Adam Cooper
Manager
Headstart
“Since connecting with Nick, I have found a new confidence in my authentic self.”
Morgan Goss
Pursuits & Bid Manager
Arup
"We covered everything from smashing Imposter Syndrome to leading a dynamic team to success."
Brendan Ritchie
Manager
SHARC
“Nick was incredibly adept at reframing issues with great compassion and nous—I can’t overemphasise the value of this, and how special and unique it is.”
Sam Quinlan
Manager
Department of Jobs, Skills, Industries and Regions
“Nick’s empathy and ability to keep you accountable, without ever being judgmental, creates a supportive environment where you can truly thrive.”
Aditi Narayanan
Global Marketing Manager
Education Horizons
“Nick has helped me examine my leadership style, given me confidence I'm on the right track, and offered me clarity about what I should focus on and keep building.”
Jess Rath
A/Director, Communications
Department of Education
“After a few sessions with Nick, I flipped the narrative in my head. I reconnected with my assets, strengths and abilities as a leader.”
Carly Kling
Director
Victorian Government
“Nick helped me shift my anxiety and 'imposter syndrome' into excitement and deep belief in my skills.”
Ptiika Owen-Shaw
Philanthropy Manager
Australian Dance Theatre
“I can honestly say I’m the clearest, most motivated and passionate version of myself I’ve been in a long time. I feel directional, and I’ve got my spark again.”
Alice Mahar
CEO and Founder
Corner Store Network
“The impact has been really significant. It’s changed the way I work, and changed the way I think.”
Marnie Marin
Director
Recovery Outcomes, Emergency Recovery Victoria

Dear Leader,

Is it just me, or have things gotten even more hectic?

More deadlines, more urgency, more demand.

Not to mention… less boundaries, less time, less resources.

You’re trying to shield your team from it.

Wishing for new appendages to keep the plates spinning, juggle chainsaws and feed the wolves all at once.

Dropping more balls than an arcade claw machine.

But you really, genuinely care about your staff’s wellbeing.

So, you host the weekly 90s Trivia Quiz on Zoom to a sea of camera-off screens.

Cook up enough morale-boosting cakes to audition for British Bake-off.

Negotiate flexible work arrangements so complex that booking a meeting is like cracking the Da Vinci Code.

But team output and KPIs keep plummeting.

Personal leave and resignations skyrocket.

You have less people to do more work – as you haemorrhage time and resources on recruitment, training, sick leave and even Workcover.

Your team’s exhausted.

You’re exhausted.

Something’s got to give.

Because at this point you’re hanging on by the skin of your teeth (and mixing your metaphors).

But what if you had a cutting-edge approach built for the post 2020 world?

An evidence-based way to supercharge performance AND wellbeing at the same time?

A research-backed method to increase team buy-in…

…build capability and capacity…

…and crush KPIs while working less and having more fun?

It’s time to refresh your team!

Introducing:

* drummm rollll! *
Leadership Training

The Refreshing Leader

A two-day People Leaders workshop to build your system for supercharging performance, eliminating burnout and leading purpose-driven teams in a post-2020 world.

Organisational Coaching

The Team Refresh

Tailored one-to-one and group coaching packages to boost impact, address burnout risks and foster healthy, energised teams with renewed purpose.

The Refreshing Leader

Want high-performing teams with great energy?

Tired of shouldering the work, but don't want to burn your people out?

Unsure how to boost performance and protect wellbeing – and want a system that you can start using immediately?

What's it all about?

The Refreshing Leader will see you guide teams from burnout to buy-in, and swap fatigue out for quick wins, adaptability, and positive energy.

Across two high-impact days you’ll get the tools, mindset, and strategies to lead in a way that boosts performance and wellbeing in today’s complex hybrid working world.

Based on The Big Refresh system, The Refreshing Leader is evidence-based, research-backed and totally practical.

You’ll walk away feeling refreshed, energised and clutching a ready-to-go bespoke Team Refresh Action Plan – a plug-and-play system to help your team perform better while feeling happier, working smarter and having more fun!

Over 2 days, The Refreshing Leader training package covers:

Day 1

  • Understanding energy systems and burnout - How it shows up in yourself and your team, and the real cost to performance and retention.
  • Diagnosing your team’s pain points – Using practical, repeatable tools to identify patterns and opportunities for a refresh.
  • Applying the Big Refresh framework – Applying three key lenses (Self and Identity, Work and Purpose, Living Well) to understand holistic leadership in a post-2020 working environment.
  • Building a culture of Purposeful Performance – Developing practical methods to reframe your team’s narrative, beliefs and mindset to boost wellbeing and drive performance.
  • Leading with openness and trust – Unpacking opportunities to build inclusive, transparent cultures where vulnerability is safe, voices are heard, and delegated authority empowers people to own their work.
  • Thriving in hybrid and distributed team environments – Learning best practices to foster connection, trust, and self-care in virtual, hybrid and flexible work environments.

Day 2

  • Building your own Refresh System – Using the Harvard and Stanford university-backed strategies for boosting team performance and wellbeing.
  • Coaching adaptability – Practicing specific coaching tactics that drive positive accountability, and eliminate the need for outdated performance management tactics.
  • Measuring engagement and impact in the new era – Create quick, meaningful team metrics inspired by cutting-edge social media tracking.
  • Developing a 30-day Team Refresh Action Plan – Get quick wins using The Big Refresh principles and a simple tracking framework to get momentum rolling.

You’ll leave feeling refreshed, clear and ready to rock - equipped with customisable tools and frameworks, and your bespoke metrics-driven Action Plan to boost performance and wellbeing.

Specifically you'll get:

Leadership Refresh Toolkit – PDF guide with frameworks, conversation guides, templates and best practices.

Diagnostic assessment – One pager report breakdown on focus areas and risk points for your team’s refresh.

Team culture strategies – Low-bandwidth, high-impact ways of building a dynamic culture of Purposeful Performance.

30-day Team Refresh Plan – 2–3 immediate wins plus a simple progress-tracking framework.

Ready-to-use leadership practices – Evidence-based practices for adaptability, psychological safety, and navigating rapid change without losing your team’s trust.

The Team Refresh

Feel like your team’s running on empty?

Trying to respond to staff overwhelm without burning out yourself?

Unsure how to build a healthy culture of purposeful performance?

What's it all about?

Team Refresh is a blended model of one-to-one and group coaching, bespoke to your team’s needs based on diagnostic testing.

Drawing on The Big Refresh program, your team will develop evidence-based practices, build a sense of collective purpose, and deliver the goods with style points.

Most importantly? We’ll make sure burnout, exhaustion and overwhelm are a thing of the past… replaced with purposeful performance, healthy boundaries and a sense of fun!

Every package is built to specifically target your team’s collective and individual strengths and pain points.

Specifically you'll get:

State of the art diagnostics to identify areas for focus and development.

One-to-one coaching for identifying growth opportunities, developing mindset and building confidence.

Small-group coaching to strengthen connection, trust, shared purpose and accountability.

Practical tools from The Big Refresh system to unpack blindspots, reduce burnout risk, boost energy and strengthen impact.

Simple, ready-to-use resources to keep momentum up between sessions.

The result? A refreshed, motivated and ‘bought in’ team delivering awesome work - without burning out in the process.
Get in touch

Connect with Nick

Let's chat about you and your business – I can't wait to meet you!

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Check out the results

“Nick brings warmth, empathy and a strengths-based perspective.”

"As a coach and facilitator Nick brings warmth, empathy and a strengths-based perspective that enables people to feel safe to open up and challenge themselves. We’ll continue to use him to build our capabilities, confidence and culture."

Mathew Lundgren
Executive Director, Early Learning Operations and Monitoring
Department of Education

“Knowledgeable, enthusiastic and provided strategic options to carry our work forward.”

“The Carers Australia team loved working with Nick. His coaching and ideas helped to leverage the strengths within our team, but also evolve by working outside our comfort zones.”

Annabel Reid
CEO
Carers Australia

“Nick exceeded expectations in all areas of the work.”

"Nick exceeded expectations in all areas of the work – the direct coaching, the intensive training, and the design of a high quality, evidence based, practical model we are already putting to good use."

Bryn Williams
Manager, Consumer Partnerships
Uniting Vic Tas

“Nick was able to offer tailored coaching to our leadership team, both individually and as a collective.”

"Nick was able to offer tailored coaching to our leadership team, both individually and as a collective. This enabled us to better understand and leverage our unique leadership styles and strengths as foundation for strengthening the leadership we provide our teams."

Alex Findlay
Manager, Transitions
Parkville College

"The result has been a noticeable cultural shift."

“We brought Nick in to coach and support our team through a challenging period of change, where we needed to build consistent, high quality practice. The result has been a noticeable cultural shift. Team members are embedding the new practice model with genuine ownership.”

Megan McAlpine
Deputy CEO
Carers Victoria

“Nick helped me shift my anxiety and 'imposter syndrome' into excitement and deep belief in my skills.”

“Nick gave me great tools to navigate working closely with Board members, and I now feel confident and worthy to be in that space. Nick helped me shift my anxiety and 'imposter syndrome' into excitement and deep belief in my skills, which has resulted in me achieving my targets!”

Ptiika Owen-Shaw
Philanthropy Manager
Australian Dance Theatre

Hey, I'm Nick

At The Big Refresh we love to have a laugh, but I’m going to give this one to you straight.

Burnout comes at an enormous individual toll.

I should know – in 2020, I burned out. Badly.

It put the brakes on my thriving executive career, cost my family and I tens of thousands of dollars, and nearly cost me my life.

Nowadays burnout is skyrocketing – affecting 61% of Australian workers, compared to a worldwide average of 48%

Honestly, I’m not surprised. I see the same patterns that sidelined me still playing out in workplaces I collaborate with.

Complicated hybrid work arrangements, eroded boundaries and 24/7 accessibility have mixed with cost-of-living pressures and an economic downturn in toxic ways.

It’s time to respond to this new era by doing things differently – refreshingly differently, in fact.

By investing in healthy workplaces where vulnerability is valued, boundaries are shared and daily success is assured.

Enter The Big Refresh.

This methodology works. It’s seen scores of my clients bounce back from the edge of burnout to achieve incredible things, and entire workplace cultures turn around.

It’s worked in the private sector, government, non-profits and startups.

It’ll see your teams performing better than ever, while feeling happier, healthier and stacking daily wins.

Plus it’ll put a smile back on your dial.

Australia, it’s time to get our juice back.

What qualifies you to be my coach?

IECL-Certified professional coach
10+ years executive and senior management experience
1000+ hours of coaching experience
Trained counsellor with clinical experience

I’m an IECL-Certified professional coach with over 1,000 hours coaching experience

An energetic leader with 10+ years of executive and senior management experience

A passionate, world-class motivator who is deeply invested in your team's progress

A person who bounced back from burnout to thrive in executive roles and found Uncut, a six-figure coaching and consulting business

A trained counsellor with clinical experience